NEMT OPERATIONS PLATFORM
Every route,
under control.
MitaBase runs your medical transport end to end — scheduling, live dispatch and billing in one calm screen. No radios, no spreadsheets.
LIVETR-4821 · M. Weber picked up · Kollwitzstr. 14
99.98%dispatch uptime
1.2Mrides completed
40+facilities onboard
ONE INBOX
Requests come from everywhere.
Dispatch happens in one place.
WhatsApp · Pflegeheim Linde
“Frau Huber tomorrow 8:15 to dialysis please”
Phone · Praxis Dr. Groß
“Mr. Vogel, Thursday 10am, ambulatory.”
Dispatch board4 new · all sorted
M. Weber
WhatsApp · auto-parsed
R. Vogel
phone call
42 recurring rides
Excel import
Klinikum Süd · stretcher
portal
Excel · weekly plan
“42 recurring dialysis rides, imported as one file.”
Portal · Klinikum Süd
“Discharge transport, stretcher, today 14:30.”
See how requests flow in
WhatsApp · phone · Excel · portal — nothing gets lost.
// ONE PLATFORM
Everything your dispatch needs, in one place.
84
capabilities
Live dispatch board
Every ride, driver and status — one calm screen.
mitabase.app/board
142
Rides today
96 %
On-time
7
Pending
2
Alerts
IDPatientTypeRouteDriverTimeStatus
#4821Anna M.WheelchairLindenstr. 24 → CharitéKBKarl B.08:48En route
#4822H. WeberStretcherKlinikum Süd → HomeLKLena K.09:15Assigned
#4823M. SchulzAmbulatoryReha-Zentrum → Home—Open09:30For dispatch
#4824R. VogelDialysisHome → Dialyse-PraxisTRTom R.07:55Completed
TRUST & COMPLIANCEBuilt to German healthcare standards.
Built to German healthcare standards.
Not adapted to them.
Every ride, every record, every access — accounted for. Hand any inspector the file and pour the coffee.
- 01🇩🇪EU-ONLYHosted in GermanyAll data on German servers — never leaves the EU
- 02ART. 28DSGVO by designAV-Vertrag included, consent tracking built in
- 0324/7Full audit logEvery action recorded — export for any inspection
- 04RBACRole-based accessDrivers see their rides, nothing else
COMPLIANCE CERTIFICATE
MB-DE-2026-0417
✓Data processing agreement (AV-Vertrag)§28 DSGVO
✓End-to-end encryption in transit & at restAES-256
✓Patient consent managementArt. 9
✓Right to erasure — one-click deleteArt. 17
Rechenzentrum Nürnberg
49.4521°N 11.0767°E · EU-only · encrypted at rest
AUDIT LOGREC ●
08:32:04Trip #4821 assigned → Karl B.
08:31:47Consent recorded · Anna M.
08:29:12Record viewed · role: dispatcher
08:14:56TÜV renewed · Van B-12
07:58:33Export · monthly report (PDF)
07:41:02Login · 2FA verified · L. Hoffmann
08:32:04Trip #4821 assigned → Karl B.
08:31:47Consent recorded · Anna M.
08:29:12Record viewed · role: dispatcher
08:14:56TÜV renewed · Van B-12
07:58:33Export · monthly report (PDF)
07:41:02Login · 2FA verified · L. Hoffmann
Exportable · PDF/CSV · any inspection, any time§ DSGVO Art. 28 · AV-Vertrag
THE NETWORK
Live in 14 cities — and counting
Live network
Hamburg
9 operators
Köln
7 operators
Frankfurt12 operators
Your Frankfurt operators, coordinated daily
✚MediFahrt◆RheinCare
Berlin
18 operators
München
11 operators
Voices from the network — scroll for more6
“MitaBase replaced three tools and a whiteboard. Dispatchers see every ride at a glance.”
Lena Hoffmann
Head of Dispatch · Berlin
“Assigning the right van takes seconds now, not phone calls. Our on-time rate has never been higher.”
Markus Bauer
Fleet Manager · Frankfurt
“Compliance used to keep me up at night. Now it is simply built in.”
Sofia Klein
Operations Lead · München
“Weekly billing takes one day instead of three. My weekends are mine again.”
Thomas Brandt
Managing Director · Frankfurt
“No more paper chaos. Every request lands in the right slot instantly — fax, email or phone call.”
Aylin Demir
Dispatch · Hamburg
“I see every transport before the chair opens up. For dialysis, the rhythm finally holds.”
Dr. Jonas Vogt
Medical Director · Köln